Accessibility Information

Website Accessibility

We are currently undertaking efforts to enhance the accessibility and usability of our website, using the WCAG standards and guidelines. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, please contact us at 212-474-9800 or webaccessibility@dreamhotelgroup.com so that we can provide appropriate auxiliary aids and services.

Hotel Accessibility

Dream South Beach is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces. 

Accessible Public Spaces

  • Entrance
  • Service Animals Welcome. Service animals are exempt from pet policies and from any pet deposit charge or fee that is in place. If you have specific questions about staying with your pet or service animal, please reach out to us directly.
  • Accessible route from public entrance to registration and concierge
  • Accessible route from public entrance to restaurants and lounges
  • Accessible route from public entrance to accessible guest rooms
  • Accessible route from public entrance to swimming pool
  • Accessible route from public entrance to spa
  • Accessible route from public entrance to valet
  • Visual and Audible fire alarm
  • Accessible bathrooms
  • Doorways that provide at least 32” clear width

Accessible Guest Room Spaces

  • Required maneuvering clearances
  • Roll-in shower or transfer shower with grab bars
  • Portable tub seats (shower)
  • Required clearances underneath bathroom vanities
  • Visual (in designated rooms for hearing impaired) and Audible fire alarm
  • Telephone notification device
  • Portable communication kits containing visual alarms and notification devices
  • Text telephone device
  • Braille detail on door signs
  • Accessible door knobs/handles
  • Televisions with closed captioning for hearing impaired
  • Accessible shelving and hanging bars
  • Doorways that provide at least 32” clear width

Clarifying Note: There may be some aspects of the Hotel that are not fully accessible.  For more information about accessible facilities and services offered by the Hotel, please call 305-673-4747 or email reservations@dreamsouthbeach.com.